Capita assessors STILL refusing to disclose qualifications

jaynelinney

Despite the DWP informing Capita it is a “requirement” that PIP assessors must reveal qualifications, it transpires that in Leicester at least, this information has not been passed down.

Last Tuesday Nicki, one of DEAEP’s Peer Supporters went along with a customer to the local Capita Assessment centre; when she asked for the medical qualifications of Stuart the assessor, she was told it was Capita policy this information was withheld?

I’m making no suggestion this will have any influence on the decision, but it does make me wonder how much the DWP requires of assessors, is communicated to them?

I’d be interested to know if anyone else has had this experience?

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