Too many #DWP Staff Create ESA Chaos?

jaynelinney

One of the long term cases we are dealing with at  DEAEP  is Burt, he initially came to us for help in January 2014, a deterioration of his health had left him unable to work and in October 2013 he’d claimed ESA. He received an award in January and he’d been placed into WRAG, his range of physical and mental health difficulties were such it was clear he was in the wrong group, therefore  he we supported him submit a mandatory reconsideration (MR) claim to be moved into the Support Group.

In October 2014, Burt received the letter informing him his 365 limit for NI contribution based ESA was ending, so we reapplied for Income based ESA including up to date health information from his specialists demonstrating his further health deterioration.  He was immediately re-awarded and the decision maker had again placed him in WRAG, ergo we resubmitted a MR for inclusion into the…

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