On Wednesday at around 1.pm, I received a phone call from a woman informing me she was coming to assess me at home that day at 2.30.pm – It turned out she was from Capita.
I refused, explaining I’d had no notice of the appointment and I wasn’t prepared, after her attempts to persuade me to go along with the visit failed, I immediately phoned Capita. The woman I spoke with there stated a letter about this appointment had been sent on September 6 – I’m still waiting.
The assessment has been rearranged for October and a letter is on its way, but…as the only mail I’ve received from Capita took 2 weeks+ to arrive – I’m not holding my breathe.
I immediately posted this up in Facebook and have received several comments saying others had had similar experiences, below is one example
“i had nurse just turn up at my door wanting to do…
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