How many times have we all heard of someone being sanctioned by the Job Centre for failing to turn up at an interview, when they were never even notified that it was taking place?
How many stories have we heard of benefit claims being delayed, causing needless hardship to people who had no other means of support by putting them into debt and under threat of eviction?
How many people have died because the pressure they suffered as a result of mistaken decisions to cut off their benefit, made by DWP officials?
I think we all know the answer to that: MANY.
But the overriding feeling seems to be that there’s nothing to be done about it and the Department for Work and Pensions is a law unto itself.
As it happens, this is not true.
The new ‘Claimant Commitment’, announced by the Department recently, places more stringent requirements…
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