The National Audit Office has published its ‘early progress’ report on Iain Duncan Smith’s flagship Universal Credit scheme – and it is damning.
The report states that, after years of development in which £425 million was spent on the scheme, the Department for Work and Pensions does not even have a detailed view of how Universal Credit is supposed to work.
I should just stop there and spend the rest of this article discussing that one piece of information. After months and years of listening to ‘RTU’ ranting about how Universal Credit was going to be a revolution in benefit claims, we now know that he does not know – and never bothered to work out – how his revolution was going to be delivered!
Nor does Howard Shiplee, the ‘director general’ who has been talking it up on the media over the last few days.
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